At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams' achievements. We strive to create an inclusive and diverse culture where everyone's contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they're inspired to unleash the power of innovation for a better world together, anything is possible. Operational Technology Lead (all genders) Date: Feb 12, 2025
Location: Villach, AT
Req ID: 187846
Worker Category: On-site Flex The Impact You'll Make Oversee the operation technology, Manufacturing systems ensuring they operate smoothly and efficiently. Collaborate with production teams to address IT-related issues impacting manufacturing processes. Implement and maintain IT solutions that enhance manufacturing efficiency and quality control. Ensure the security and reliability of manufacturing systems, including backups and disaster recovery plans.
Aufgaben Ensure OT projects are delivered on time and within budget, minimizing any impact on OT environments. Act as a liaison between engineering and manufacturing OT business units, providing guidance on BU projects and ensuring adherence to Lam OT Standards and procedures. Participate in global OT alignment meetings. Collaborate with both engineering and manufacturing teams to address IT-related issues that affect production.- Implement and maintain IT solutions to enhance manufacturing efficiency and quality control. Implement and maintain IT solutions to enhance engineering efficiency and quality control.- Ensure the security and reliability of all OT systems, including backups and disaster recovery plans. Other Job Responsibilities Oversee the OT Team and its dedicated assigned activities and duties. This position may require occasional travel between business units or off-site locations. Availability for on-call support or after-hours work may be necessary to address critical IT issues.
Profil Bachelor's degree in Business, Information Technology or related field (or equivalent work experience) >15 years working experience Ability to utilize problem management database and systems to track and report on customer calls and requests Strong logical and analytical skills Strong verbal and written communication skills Ability to demonstrate baseline security skills Ability to troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting Ability to find root causes of problems and quickly determine efficient solutions Experience in device security solutions Proficiency with relevant business systems, operating systems and Office 365 environment Good troubleshooting understanding of networking concepts (e.g. Systems, Protocols, Directory Services) Make sure that the team can handle the daily OT tasks
Wir bieten This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in occupation group F. A higher payment is negotiable depending on expertise and skills. Please follow the link below in the Employment in Austria section for further information. Employment in Austria This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry. A higher payment is negotiable depending on expertise, education, and skills. The monthly salary is paid 14 times per year. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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The Group You'll Be A Part Of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry. The Impact You'll Make Are you energized by taking on new challenges? Do you have a passion for shaping a skilled workforce and advancing innovation? Do you want to work in an industry responsible for transforming how the world works, learns, and connects? Then you might be just what we are looking for. Supporting the Idea to Retire (I2R) Digital Transformation (DT) workstream, the I2R Technical Instructor is responsible for delivering comprehensive training programs for our product development team members as they adopt new systems and new ways of working. You will be responsible for equipping our employees with the knowledge and skills they need to excel in their roles and contribute to our cutting-edge projects. This position requires a deep understanding of high-tech product design and development engineering and processes, excellent communication skills, and a passion for teaching and mentoring.
Aufgaben Collaborate with DT transformational change management (TCM), I2R, and functional teams to assess learning content. Deliver technical training tailored to the needs of our product development and engineering team members. Collaborate with subject matter experts and content creators to enhance training materials, including presentations, manuals, e-learning modules, and hands-on exercises. Deliver impactful, meaningful, and relevant instruction through a blend of classroom instruction, virtual training, workshops, hands-on sessions, and one-on-one coaching. Assess the effectiveness of training programs through evaluations, feedback, and performance metrics, and recommend improvements to enhance learning outcomes. Provide support and guidance to employees, helping them troubleshoot technical issues and apply their learning to real-world projects. Maintain training records and documentation, ensuring compliance with company policies and standards. Foster a positive and inclusive learning environment that encourages collaboration, innovation, and professional growth. Work closely with Change Management, TCM, I2R, and other DT workstreams, and Organizational Learning and Development to ensure alignment and support for training initiatives.
Profil Bachelor's degree in an engineering-related field (e.g., Engineering, Computer Science, Physics) with 5+ years of proven experience as a technical trainer for complex hardware engineering; or a Master's degree with 3+ years of experience; or a PhD without experience; or equivalent experience. Knowledgeable in the use of product lifecycle management (PLM) applications. Strong understanding of high-tech research and development processes, methodologies, and technologies. Excellent communication and presentation skills; ability to explain complex concepts in a clear and engaging manner. Proficiency in delivering training materials using tools and platforms, such as Microsoft Teams. Ability to work collaboratively across organizational boundaries and leadership levels. Passion for continuous learning. Preferred Qualifications Advanced degree in a related field. Advanced experience with Siemens Teamcenter, SAP, and 3D CAD tools. Experience working in complex product development environments with global technical teams, such as engineering and advanced research and development. Experience with learning management systems (LMS), Cornerstone OnDemand (CSOD) a plus.
Wir bieten This position will be occupied in Villach. It is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group F depending on educational background. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year. Please follow the link on the below section "Employment in Austria" for further information. Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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The Group You'll Be A Part Of The Deskside Support Team Lead is responsible for overseeing the deskside support team, ensuring the delivery of high-quality IT support services to end-users. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL best practices.
Aufgaben Team Leadership: Lead, mentor, and manage the deskside support team, including L1 and L2 support engineers. Assign tasks, monitor performance, and provide regular feedback to team members. Foster a positive and collaborative team environment. Service Delivery: Ensure timely and effective resolution of IT support requests and incidents. Monitor Deskside performance metrics and implement improvements as needed. Coordinate with other IT teams to ensure seamless service delivery. Process Management: Develop and maintain standard operating procedures (SOPs) for deskside support. Ensure adherence to ITIL best practices and organizational policies. Identify and implement process improvements to enhance service efficiency and effectiveness. Incident and Problem Management: Oversee the management of incidents and problems, ensuring root cause analysis and resolution. Maintain and update the Known Error Database (KEDB) and knowledge base. Asset and Inventory Management: Ensure accurate tracking and management of IT assets and inventory. Coordinate with the Asset & Lifecycle Officer to manage asset lifecycle processes. Training and Development: Provide training and development opportunities for team members. Ensure the team is up-to-date with the latest technologies and best practices. Reporting and Documentation: Generate regular reports on Deskside performance, incidents, and asset management. Maintain accurate and up-to-date documentation of processes, procedures, and configurations.
Profil Experience: Proven experience in IT support, with at least 2-3 years in a leadership or supervisory role. Familiarity with ITIL framework and best practices. Technical Skills: Strong technical knowledge of IT hardware, software, and networks. Proficiency in Deskside and asset management tools. Experience with remote support tools and technologies. Leadership Skills: Strong leadership and team management skills. Ability to motivate and mentor team members. Analytical Skills: Strong analytical and problem-solving skills. Ability to analyze performance metrics and identify areas for improvement. Communication Skills: Excellent verbal and written communication skills. Ability to communicate effectively with end-users and IT teams. Organizational Skills: Strong organizational and time management skills. Attention to detail and accuracy.
Wir bieten This position is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group E or F depending on educational background. A higher payment is negotiable depending on education, expertise and skills. The monthly salary is paid 14 times per year. Please follow the link below in the "Employment in Austria" section for further information. Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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The Impact You'll Make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
Aufgaben Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required. Installations and/or relocations of equipment at customers' sites. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. Assist in complex field modifications and updates as released in Engineering Change Notifications. Maintain records and reports as required to properly coordinate activities with supervisors and customers. Assist in the planning, management, and execution of projects of a limited scope and duration Providing high-quality on-site support for repair and maintenance service of complex electro-mechanical systems. Assists with the full installation and relocation processes, including system start-up services
Profil Technical education in electronics, engineering or other applicable field (LAB/HTL) Work experience would be an asset but not a requirement Able to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location Understand and work from electrical and mechanical schematics and diagrams Ability to interpret operation manuals to determine root cause of tool failures Experience in Microsoft Office Suite Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detail Perform effectively in a demanding environment with changing workloads Adhere to customer rules and policies regarding worksite behavior and safety Able to travel frequently
Wir bieten This position will be occupied in Villach. It is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group D or E, depending on Education. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year. Please follow the link on the below section "Employment in Austria" for further information. Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration. The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams' achievements. We strive to create an inclusive and diverse culture where everyone's contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities. The Impact You'll Make As a Software Engineer at Lam, you will be at the forefront of innovation by designing, developing, and troubleshooting, and debugging software programs. Your role is pivotal in developing software tools that support design, infrastructure, and technology platforms. Your expertise will determine hardware compatibility and influence design, ensuring seamless integration between software and hardware. In this role, you'll make an impact across Lam's entire product portfolio of equipment working within our centralized software engineering team, collaborating with some of the brightest minds in the industry.
Aufgaben Design, develop, troubleshoot, and debug software programs for our industrial machine controls applications. Write efficient, reliable code in C/C++ for computer devices, as well as interfaces, ensuring functionality and stability. Create, optimize, and integrate drivers for peripherals and interfaces like sensors, actuators, and communication modules. Analyze and optimize code for memory constraints, performance, and power consumption in embedded environments. Ensure maintainability of our first-class codebase through regular peer reviews, testing, and documentation. Conduct unit and functional testing, debugging, and troubleshooting of our controls software applications to ensure functionality and stability. Collaborate with hardware engineers to integrate software with hardware components and systems. Stay updated with industry trends, best practices, and emerging technologies in C++ programming for hardware equipment controls. Provide technical guidance and mentoring for junior engineers.
Profil Master's or Bachelor's degree in computer engineering, electronics, or similar relevant engineering disciplines with 3+years of working experience. Very good coding skills in modern C++, including API design, object-oriented and functional programming, as well as component-level software architecture. Familiar with network, serial device control, and IO control systems. Furthermore, you have a clear understanding of high-level multithreading operating systems, drivers, hardware abstraction layers, middleware, and application software concepts. Experience and comprehensive understanding of any kind of RTOS is a plus! Experience with designing closed loop algorithms in Matlab and Simulink is a plus! You are proficient in spoken and written English.
Wir bieten This position will be occupied in Villach. It is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group E or F depending on educational background. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year. Please follow the link on the below section "Employment in Austria" for further information.
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The Impact You'll MakeAs a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.AufgabenTroubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.Installations and/or relocations of equipment at customers' sites.Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.Assist in complex field modifications and updates as released in Engineering Change Notifications.Maintain records and reports as required to properly coordinate activities with supervisors and customers.Assist in the planning, management, and execution of projects of a limited scope and durationProviding high-quality on-site support for repair and maintenance service of complex electro-mechanical systems.Assists with the full installation and relocation processes, including system start-up servicesProfilTechnical education in electronics, engineering or other applicable field (LAB/HTL)Work experience would be an asset but not a requirementAble to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one locationUnderstand and work from electrical and mechanical schematics and diagramsAbility to interpret operation manuals to determine root cause of tool failuresExperience in Microsoft Office SuiteWork independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detailPerform effectively in a demanding environment with changing workloadsAdhere to customer rules and policies regarding worksite behavior and safetyAble to travel frequentlyWir bietenThis position will be occupied in Villach. It is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group D or E, depending on Education. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year. Please follow the link on the below section "Employment in Austria" for further information.Our CommitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. Across our organization, our empl... Original Stellenanzeige auf StepStone.at – Jetzt Jobagent bei StepStone einrichten und Traumjob finden! https://bit.ly/2ubyZQ9
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The Group You'll Be A Part Of The Deskside Support Team Lead is responsible for overseeing the deskside support team, ensuring the delivery of high-quality IT support services to end-users. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL best practices.
Team Leadership: Lead, mentor, and manage the deskside support team, including L1 and L2 support engineers. Assign tasks, monitor performance, and provide regular feedback to team members. Foster a positive and collaborative team environment. Service Delivery: Ensure timely and effective resolution of IT support requests and incidents. Monitor Deskside performance metrics and implement improvements as needed. Coordinate with other IT teams to ensure seamless service delivery. Process Management: Develop and maintain standard operating procedures (SOPs) for deskside support. Ensure adherence to ITIL best practices and organizational policies. Identify and implement process improvements to enhance service efficiency and effectiveness. Incident and Problem Management: Oversee the management of incidents and problems, ensuring root cause analysis and resolution. Maintain and update the Known Error Database (KEDB) and knowledge base. Asset and Inventory Management: Ensure accurate tracking and management of IT assets and inventory. Coordinate with the Asset & Lifecycle Officer to manage asset lifecycle processes. Training and Development: Provide training and development opportunities for team members. Ensure the team is up-to-date with the latest technologies and best practices. Reporting and Documentation: Generate regular reports on Deskside performance, incidents, and asset management. Maintain accurate and up-to-date documentation of processes, procedures, and configurations.
Experience: Proven experience in IT support, with at least 2-3 years in a leadership or supervisory role. Familiarity with ITIL framework and best practices. Technical Skills: Strong technical knowledge of IT hardware, software, and networks. Proficiency in Deskside and asset management tools. Experience with remote support tools and technologies. Leadership Skills: Strong leadership and team management skills. Ability to motivate and mentor team members. Analytical Skills: Strong analytical and problem-solving skills. Ability to analyze performance metrics and identify areas for improvement. Communication Skills: Excellent verbal and written communication skills. Ability to communicate effectively with end-users and IT teams. Organizational Skills: Strong organizational and time management skills. Attention to detail and accuracy.
This position is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group E or F depending on educational background. A higher payment is negotiable depending on education, expertise and skills. The monthly salary is paid 14 times per year. Please follow the link below in the "Employment in Austria" section for further information. Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
The Group You'll Be A Part Of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry. The Impact You'll Make Are you energized by taking on new challenges? Do you have a passion for shaping a skilled workforce and advancing innovation? Do you want to work in an industry responsible for transforming how the world works, learns, and connects? Then you might be just what we are looking for. Supporting the Idea to Retire (I2R) Digital Transformation (DT) workstream, the I2R Technical Instructor is responsible for delivering comprehensive training programs for our product development team members as they adopt new systems and new ways of working. You will be responsible for equipping our employees with the knowledge and skills they need to excel in their roles and contribute to our cutting-edge projects. This position requires a deep understanding of high-tech product design and development engineering and processes, excellent communication skills, and a passion for teaching and mentoring.
Collaborate with DT transformational change management (TCM), I2R, and functional teams to assess learning content. Deliver technical training tailored to the needs of our product development and engineering team members. Collaborate with subject matter experts and content creators to enhance training materials, including presentations, manuals, e-learning modules, and hands-on exercises. Deliver impactful, meaningful, and relevant instruction through a blend of classroom instruction, virtual training, workshops, hands-on sessions, and one-on-one coaching. Assess the effectiveness of training programs through evaluations, feedback, and performance metrics, and recommend improvements to enhance learning outcomes. Provide support and guidance to employees, helping them troubleshoot technical issues and apply their learning to real-world projects. Maintain training records and documentation, ensuring compliance with company policies and standards. Foster a positive and inclusive learning environment that encourages collaboration, innovation, and professional growth. Work closely with Change Management, TCM, I2R, and other DT workstreams, and Organizational Learning and Development to ensure alignment and support for training initiatives.
Bachelor's degree in an engineering-related field (e.g., Engineering, Computer Science, Physics) with 5+ years of proven experience as a technical trainer for complex hardware engineering; or a Master's degree with 3+ years of experience; or a PhD without experience; or equivalent experience. Knowledgeable in the use of product lifecycle management (PLM) applications. Strong understanding of high-tech research and development processes, methodologies, and technologies. Excellent communication and presentation skills; ability to explain complex concepts in a clear and engaging manner. Proficiency in delivering training materials using tools and platforms, such as Microsoft Teams. Ability to work collaboratively across organizational boundaries and leadership levels. Passion for continuous learning. Preferred Qualifications Advanced degree in a related field. Advanced experience with Siemens Teamcenter, SAP, and 3D CAD tools. Experience working in complex product development environments with global technical teams, such as engineering and advanced research and development. Experience with learning management systems (LMS), Cornerstone OnDemand (CSOD) a plus.
This position will be occupied in Villach. It is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry in occupation group F depending on educational background. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year. Please follow the link on the below section "Employment in Austria" for further information. Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams' achievements. We strive to create an inclusive and diverse culture where everyone's contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they're inspired to unleash the power of innovation for a better world together, anything is possible. Operational Technology Lead (all genders) Date: Feb 12, 2025
Location: Villach, AT
Req ID: 187846
Worker Category: On-site Flex The Impact You'll Make Oversee the operation technology, Manufacturing systems ensuring they operate smoothly and efficiently. Collaborate with production teams to address IT-related issues impacting manufacturing processes. Implement and maintain IT solutions that enhance manufacturing efficiency and quality control. Ensure the security and reliability of manufacturing systems, including backups and disaster recovery plans.
Ensure OT projects are delivered on time and within budget, minimizing any impact on OT environments. Act as a liaison between engineering and manufacturing OT business units, providing guidance on BU projects and ensuring adherence to Lam OT Standards and procedures. Participate in global OT alignment meetings. Collaborate with both engineering and manufacturing teams to address IT-related issues that affect production.- Implement and maintain IT solutions to enhance manufacturing efficiency and quality control. Implement and maintain IT solutions to enhance engineering efficiency and quality control.- Ensure the security and reliability of all OT systems, including backups and disaster recovery plans. Other Job Responsibilities Oversee the OT Team and its dedicated assigned activities and duties. This position may require occasional travel between business units or off-site locations. Availability for on-call support or after-hours work may be necessary to address critical IT issues.
Bachelor's degree in Business, Information Technology or related field (or equivalent work experience) >15 years working experience Ability to utilize problem management database and systems to track and report on customer calls and requests Strong logical and analytical skills Strong verbal and written communication skills Ability to demonstrate baseline security skills Ability to troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting Ability to find root causes of problems and quickly determine efficient solutions Experience in device security solutions Proficiency with relevant business systems, operating systems and Office 365 environment Good troubleshooting understanding of networking concepts (e.g. Systems, Protocols, Directory Services) Make sure that the team can handle the daily OT tasks
This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in occupation group F. A higher payment is negotiable depending on expertise and skills. Please follow the link below in the Employment in Austria section for further information. Employment in Austria This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry. A higher payment is negotiable depending on expertise, education, and skills. The monthly salary is paid 14 times per year. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
