Haben Sie Erfahrung im Kundendienst? Möchten Sie für ein globales Unternehmen im Geldtransfer Bereich arbeiten, dass bessere Dinge ermöglicht, indem es Geld dorthin bewegt, wo es einen Unterschied macht? Sind Sie daran interessiert, in einer weltweit tätigen, vielfältigen Organisation mitzuwirken, in der unsere Beiträge erkannt und gefeiert werden und es jedem von uns ermöglicht, sich zu entfalten? Dann ist es jetzt an der Zeit, als Sales Support Specialist bei Western Union einzusteigen.
Western Union unterstützt Sie bei Ihrem Bestreben.
Wir suchen Sie in dieser Rolle, wenn Sie das Vertriebsteam in Deutschland unterstützen möchten.
Aufgaben Unterstützung des Vertriebsteams bei der Gewinnung und Betreuung von Kunden im Bereich Geldtransfer Bearbeitung von Kundenanfragen per E-Mail Bereitstellung von Informationen zu Produkten und Dienstleistungen Unterstützung bei der Erstellung von Angeboten und Verträgen Erfassung und Pflege von Kundendaten in der Salesforce-Datenbank Unterstützung bei der Analyse von Vertriebsdaten und der Erstellung von Berichten Enge Zusammenarbeit mit anderen Abteilungen wie dem Kundenservice und der Finanzabteilung
Profil Berufserfahrung im Vertrieb oder im Kundenservice, idealerweise in der Geldtransfer-Branche Gute Kenntnisse der MS-Office-Anwendungen, insbesondere Excel, Word und Outlook Kommunikationsstärke und ausgeprägte Kundenorientierung Selbstständige und strukturierte Arbeitsweise Teamfähigkeit und Belastbarkeit, auch in stressigen Situationen Fließende Deutsch- und gute Englischkenntnisse - Türkisch, Arabisch sind von Vorteil
Wir bieten Alle Arbeitsmaterialien die Sie benötigen (Laptop, Handy) wird Ihnen von dem Unternehmen zur Verfügung gestellt.
Gehalt
Wir sind gesetzlich verpflichtet, das Mindestgehalt anzugeben, das für diese Position 38.700 Euro brutto pro Jahr beträgt. Unsere attraktiven Vergütungspakete orientieren sich jedoch an den aktuellen Marktgehältern und können daher deutlich über dem angegebenen Mindestgehalt liegen.
Vorteile
Sie haben außerdem Zugang zu kurzfristigen Anreizen, mehreren Krankenversicherungsoptionen, Unfall- und Lebensversicherungen sowie Zugang zu erstklassigen Entwicklungsplattformen, um nur einige zu nennen ( ). /). Bitte sehen Sie sich unten die für Ihren Standort spezifischen Vorteile an und beachten Sie, dass Ihr Personalvermittler während Ihres Vorstellungsgesprächs oder in einem Stellenangebot möglicherweise zusätzliche rollenspezifische Vorteile preisgibt.
Umfassende Lebens- und Krankenversicherung Beitragspflichtiger Rentenplan Essensgutscheine Weitere Partnerrabatte Wir machen Finanzdienstleistungen für Menschen überall zugänglich. Erleben Sie mit uns, was als nächstes kommt.
Western Union repräsentiert ein vielfältiges und leidenschaftliches, kundenorientiertes Team von über 8.000 Mitarbeitern, welches Kunden in 200 Länder und Territorien weltweit erreicht. Wir bewegen nicht nur Geld, sondern entwickeln benutzerfreundliche Produkte und Dienstleistungen für unser digitales und physisches Finanzökosystem.
So wie wir unseren globalen Kunden zum Erfolg verhelfen, unterstützen wir unsere Mitarbeiter bei der Verwirklichung ihrer beruflichen Ziele. Wir bieten Möglichkeiten, neue Fähigkeiten zu erlernen und eine Karriere aufzubauen, und bieten eine marktgerechte Vergütung.Gehalt: 0 - 38700 EUR / YEAR
JBG81_AT
We're a company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations, bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved - billions of people and businesses with unmet financial service needs. If you're looking for a company on the move - and truly one of the most diverse work environments on the planet - then Western Union could be for you.
We're seeking a dynamic and experienced Compliance Director to join our team in Vienna. This is a Controlled functions role.
Aufgaben Directing and developing risk-based AML and general compliance programs for assigned countries of Western Union and its affiliates. This includes long- and short-term planning, adapting to a highly diversified and changing environment and managing priorities. Develop, implement and enforce policies, procedures, and programs to minimize potential regulatory and money laundering risk and is responsible for meeting the compliance requirements for assigned functions. Perform all duties inherent in a managerial role, including providing leadership and guidance to a group of managers and staff in multiple geographical locations to deliver and/or effectively support compliance programs, processes and procedures, as well as accomplish compliance goals and strategies. Provide a common vision, clear direction and challenge the team and others internal and external to the Compliance Department to drive for results in meeting local, regional and global compliance requirements. Manage high-level regulatory relationships across a region and may be required to ensure that proper agent and regulatory contacts and relationships are maintained Build necessary relationships with other department management, as well as external contacts to meet Compliance, including AML goals.
Profil 6 + years of relevant experience in an FMA regulated retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues 3+ years work experience in multi-national organization and/or multi-jurisdictional environments. Proven track record of complex problem solving and decision-making ability. Strong analytical skills. Effective leader and team player. Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results. 5 years' experience in a compliance management role focusing on anti-money laundering responsibilities. 5+ years' experience in a management/supervisory position with multiple multi-jurisdictional direct reports preferred. Law or other graduate degree desirable. Substantive knowledge of applicable compliance issues and requirements; Substantive understanding of payments products, services, and operations. Strong knowledge of anti-money laundering regulations and regulatory developments Keeps abreast of changes in anti-money laundering and regulatory policies Effective leader for a diverse group of employee levels and job functions Able to manage a regionally diverse team Strong, decisive, bottom-line and action-oriented manager. Effective communicator on both an individual and group level, and both orally and written. Team player who works effectively with others to identify and resolve issues. Effectively motivates to achieve common goals. Shares information and keeps team members and supervisors informed. Strong strategic thinking and planning skills including Understanding of technology and best practices in the compliance field. Written and spoken fluency in English and German required.
Wir bieten You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Comprehensive life & medical cover Contributory pension plan Luncheon vouchers Other partner discounts We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.Salary: 102000 - EUR / YEAR
JBG81_AT
Senior Risk Fraud Analyst- Vienna, Austria
Are you a professional eager to take on the challenge of identifying fraudulent activities as a senior fraud risk analyst? Are you an experienced senior risk fraud analyst with passion for enhancing fraud analysis techniques? Are you excited about the opportunity to apply your skills and expertise to combat fraud in the banking industry? Join Western Union as a Senior Fraud Risk Analyst in Vienna, Austria.
Western Union powers your pursuit.
We're a company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations, bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved - billions of people and businesses with unmet financial service needs. If you're looking for a company on the move - and truly one of the most diverse work environments on the planet - then Western Union could be for you.
We'll be looking to you to effectively manage Western Union International Bank's operational risk, comply with regulatory requirements and best practice. We're seeking an experienced Senior Risk Fraud Analyst to join our team at Western Union. The Senior Risk Fraud Analyst will be responsible for monitoring fraud detections and prevention strategies.
Aufgaben Role Responsibilities
Leading fraud related, tactical and operational activities Identify and cover potential gaps in performing the above mentioned fraud activities Perform case management activities and ensure a holistic view of all fraud related matters Monitor and identify potential new fraudulent patterns and implement mitigating measures Improve fraud prevention and detection tools and reduce fraud losses at the Bank level Improve reporting and analysis capabilities, essential in understanding the existing fraud risk profile Participate in designing, implementing and improving the end-to-end fraud investigations process Conduct thorough analysis of transactional data and identify potential fraud patterns Collaborate with cross-functional teams Stay updated on industry trends and regulatory requirements related to fraud
Profil Role Requirements
Minimum 3+ years' experience working in a similar role within the banking or financial services industry In-depth knowledge of fraud detection and prevention techniques, tools, and technologies Strong analytical skills with the ability to interpret complex data sets and identify fraudulent patterns Excellent communication and interpersonal skills with the ability to collaborate effectively across teams Using fraud detection and data analytical tools Fluent English Proficiency in German language is a plus We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at .
Wir bieten Salary
We are under legal obligation to indicate the minimum salary, which is EUR 48,200 gross per year for this position. However, our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( ). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Comprehensive life & medical cover Contributory pension plan Luncheon vouchers Other partner discounts We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Salary: 48200 EUR / YEAR
JBG81_AT
Senior Risk Fraud Analyst– Vienna, Austria Are you a professional eager to take on the challenge of identifying fraudulent activities as a senior fraud risk analyst? Are you an experienced senior risk fraud analyst with passion for enhancing fraud analysis techniques? Are you excited about the op... Original Stellenanzeige auf StepStone.at – Jetzt Jobagent bei StepStone einrichten und Traumjob finden! https://bit.ly/2ubyZQ9
Mehr Informationen zu Arbeitgebern, Gehaltsdaten und Karrieretipps finden Sie auf StepStone.at
We're a company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations, bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the prefer... Original Stellenanzeige auf StepStone.at – Jetzt Jobagent bei StepStone einrichten und Traumjob finden! https://bit.ly/2ubyZQ9
Mehr Informationen zu Arbeitgebern, Gehaltsdaten und Karrieretipps finden Sie auf StepStone.at
We're a company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations, bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. If you're looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.
We're seeking a dynamic and experienced Compliance Director to join our team in Vienna. This is a Controlled functions role.
Directing and developing risk-based AML and general compliance programs for assigned countries of Western Union and its affiliates. This includes long- and short-term planning, adapting to a highly diversified and changing environment and managing priorities. Develop, implement and enforce policies, procedures, and programs to minimize potential regulatory and money laundering risk and is responsible for meeting the compliance requirements for assigned functions. Perform all duties inherent in a managerial role, including providing leadership and guidance to a group of managers and staff in multiple geographical locations to deliver and/or effectively support compliance programs, processes and procedures, as well as accomplish compliance goals and strategies. Provide a common vision, clear direction and challenge the team and others internal and external to the Compliance Department to drive for results in meeting local, regional and global compliance requirements. Manage high-level regulatory relationships across a region and may be required to ensure that proper agent and regulatory contacts and relationships are maintained Build necessary relationships with other department management, as well as external contacts to meet Compliance, including AML goals.
6 + years of relevant experience in an FMA regulated retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues 3+ years work experience in multi-national organization and/or multi-jurisdictional environments. Proven track record of complex problem solving and decision-making ability. Strong analytical skills. Effective leader and team player. Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results. 5 years' experience in a compliance management role focusing on anti-money laundering responsibilities. 5+ years' experience in a management/supervisory position with multiple multi-jurisdictional direct reports preferred. Law or other graduate degree desirable. Substantive knowledge of applicable compliance issues and requirements; Substantive understanding of payments products, services, and operations. Strong knowledge of anti-money laundering regulations and regulatory developments Keeps abreast of changes in anti-money laundering and regulatory policies Effective leader for a diverse group of employee levels and job functions Able to manage a regionally diverse team Strong, decisive, bottom-line and action-oriented manager. Effective communicator on both an individual and group level, and both orally and written. Team player who works effectively with others to identify and resolve issues. Effectively motivates to achieve common goals. Shares information and keeps team members and supervisors informed. Strong strategic thinking and planning skills including Understanding of technology and best practices in the compliance field. Written and spoken fluency in English and German required.
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Comprehensive life & medical cover Contributory pension plan Luncheon vouchers Other partner discounts We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.Salary: 102000 – 1020000 EUR / YEAR
Haben Sie Erfahrung im Kundendienst? Möchten Sie für ein globales Unternehmen im Geldtransfer Bereich arbeiten, dass bessere Dinge ermöglicht, indem es Geld dorthin bewegt, wo es einen Unterschied macht? Sind Sie daran interessiert, in einer weltweit tätigen, vielfältigen Organisation mitzuwirken... Original Stellenanzeige auf StepStone.at – Jetzt Jobagent bei StepStone einrichten und Traumjob finden! https://bit.ly/2ubyZQ9
Mehr Informationen zu Arbeitgebern, Gehaltsdaten und Karrieretipps finden Sie auf StepStone.at
Senior Risk Fraud Analyst– Vienna, Austria
Are you a professional eager to take on the challenge of identifying fraudulent activities as a senior fraud risk analyst? Are you an experienced senior risk fraud analyst with passion for enhancing fraud analysis techniques? Are you excited about the opportunity to apply your skills and expertise to combat fraud in the banking industry? Join Western Union as a Senior Fraud Risk Analyst in Vienna, Austria.
Western Union powers your pursuit.
We're a company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations, bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. If you're looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.
We'll be looking to you to effectively manage Western Union International Bank's operational risk, comply with regulatory requirements and best practice. We're seeking an experienced Senior Risk Fraud Analyst to join our team at Western Union. The Senior Risk Fraud Analyst will be responsible for monitoring fraud detections and prevention strategies.
Role Responsibilities
Leading fraud related, tactical and operational activities Identify and cover potential gaps in performing the above mentioned fraud activities Perform case management activities and ensure a holistic view of all fraud related matters Monitor and identify potential new fraudulent patterns and implement mitigating measures Improve fraud prevention and detection tools and reduce fraud losses at the Bank level Improve reporting and analysis capabilities, essential in understanding the existing fraud risk profile Participate in designing, implementing and improving the end-to-end fraud investigations process Conduct thorough analysis of transactional data and identify potential fraud patterns Collaborate with cross-functional teams Stay updated on industry trends and regulatory requirements related to fraud
Role Requirements
Minimum 3+ years' experience working in a similar role within the banking or financial services industry In-depth knowledge of fraud detection and prevention techniques, tools, and technologies Strong analytical skills with the ability to interpret complex data sets and identify fraudulent patterns Excellent communication and interpersonal skills with the ability to collaborate effectively across teams Using fraud detection and data analytical tools Fluent English Proficiency in German language is a plus We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Salary
We are under legal obligation to indicate the minimum salary, which is EUR 48,200 gross per year for this position. However, our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Comprehensive life & medical cover Contributory pension plan Luncheon vouchers Other partner discounts We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-EA1Salary: 48200 EUR / YEAR
Haben Sie Erfahrung im Kundendienst? Möchten Sie für ein globales Unternehmen im Geldtransfer Bereich arbeiten, dass bessere Dinge ermöglicht, indem es Geld dorthin bewegt, wo es einen Unterschied macht? Sind Sie daran interessiert, in einer weltweit tätigen, vielfältigen Organisation mitzuwirken, in der unsere Beiträge erkannt und gefeiert werden und es jedem von uns ermöglicht, sich zu entfalten? Dann ist es jetzt an der Zeit, als Sales Support Specialist bei Western Union einzusteigen.
Western Union unterstützt Sie bei Ihrem Bestreben.
Wir suchen Sie in dieser Rolle, wenn Sie das Vertriebsteam in Deutschland unterstützen möchten.
Unterstützung des Vertriebsteams bei der Gewinnung und Betreuung von Kunden im Bereich Geldtransfer Bearbeitung von Kundenanfragen per E-Mail Bereitstellung von Informationen zu Produkten und Dienstleistungen Unterstützung bei der Erstellung von Angeboten und Verträgen Erfassung und Pflege von Kundendaten in der Salesforce–Datenbank Unterstützung bei der Analyse von Vertriebsdaten und der Erstellung von Berichten Enge Zusammenarbeit mit anderen Abteilungen wie dem Kundenservice und der Finanzabteilung
Berufserfahrung im Vertrieb oder im Kundenservice, idealerweise in der Geldtransfer-Branche Gute Kenntnisse der MS-Office-Anwendungen, insbesondere Excel, Word und Outlook Kommunikationsstärke und ausgeprägte Kundenorientierung Selbstständige und strukturierte Arbeitsweise Teamfähigkeit und Belastbarkeit, auch in stressigen Situationen Fließende Deutsch- und gute Englischkenntnisse – Türkisch, Arabisch sind von Vorteil
Alle Arbeitsmaterialien die Sie benötigen (Laptop, Handy) wird Ihnen von dem Unternehmen zur Verfügung gestellt.
Gehalt
Wir sind gesetzlich verpflichtet, das Mindestgehalt anzugeben, das für diese Position 38.700 Euro brutto pro Jahr beträgt. Unsere attraktiven Vergütungspakete orientieren sich jedoch an den aktuellen Marktgehältern und können daher deutlich über dem angegebenen Mindestgehalt liegen.
Vorteile
Sie haben außerdem Zugang zu kurzfristigen Anreizen, mehreren Krankenversicherungsoptionen, Unfall– und Lebensversicherungen sowie Zugang zu erstklassigen Entwicklungsplattformen, um nur einige zu nennen (https://careers.westernunion.com/global-benefits). /). Bitte sehen Sie sich unten die für Ihren Standort spezifischen Vorteile an und beachten Sie, dass Ihr Personalvermittler während Ihres Vorstellungsgesprächs oder in einem Stellenangebot möglicherweise zusätzliche rollenspezifische Vorteile preisgibt.
Umfassende Lebens- und Krankenversicherung Beitragspflichtiger Rentenplan Essensgutscheine Weitere Partnerrabatte Wir machen Finanzdienstleistungen für Menschen überall zugänglich. Erleben Sie mit uns, was als nächstes kommt.
Western Union repräsentiert ein vielfältiges und leidenschaftliches, kundenorientiertes Team von über 8.000 Mitarbeitern, welches Kunden in 200 Länder und Territorien weltweit erreicht. Wir bewegen nicht nur Geld, sondern entwickeln benutzerfreundliche Produkte und Dienstleistungen für unser digitales und physisches Finanzökosystem.
So wie wir unseren globalen Kunden zum Erfolg verhelfen, unterstützen wir unsere Mitarbeiter bei der Verwirklichung ihrer beruflichen Ziele. Wir bieten Möglichkeiten, neue Fähigkeiten zu erlernen und eine Karriere aufzubauen, und bieten eine marktgerechte Vergütung.Gehalt: 0 – 38700 EUR / YEAR
