Location: Vienna

Research group: George Cresswell Group

Working hours: Fulltime

Are you interested in working in an ambitious team that combines genomics and tumor evolution to better understand pediatric cancers?

Do you have a passion for understanding why some cancers resist treatment?

Here is your chance to contribute to science that makes a difference!

The Cresswell Group is recruiting a PhD student (f/m/d) interested in bioinformatics, cancer genomics and tumor evolution to strengthen its young and innovative research team. In this responsible role, you will have the unique opportunity to be part of a multidisciplinary competence center for pediatric cancer research and to have a direct influence on understanding how cancers develop resistance to therapy.

The Cresswell Group is focused on the mutational processes and evolution of pediatric cancers. The aim of this research group is to get a better understanding of cancer and to predict which children are most at risk of a poor response to treatment. Inspired by Darwinian principles of variation and selection, the Cresswell group combines computational analysis, evolutionary experiments and genomics, to gain a deep insight into how cancers adapt.

Research projects in the Cresswell group are supported by the Austrian Science Fund (FWF). Information about the Cresswell group can be found here: https://ccri.at/research-group/cresswell-group/

• Analysis of rich, state-of-the-art datasets: You will analyze multiple data types, such as whole genome sequencing, single-cell sequencing and cell barcoding, using established workflows, new methods and your own algorithms. Through this, you will identify the genetic and phenotypic alterations that occur in pediatric cancers and will get a better understanding of how they resist treatment.
• Leading research: You will lead and develop your own research project, provide innovative approaches and work independently with high scientific integrity.
• Scientific writing: You will write manuscripts, present at conferences and apply for fellowships.
• Teamwork: You will work in a highly collaborative multidisciplinary team, that synergizes with other teams at the institute, solving problems in novel ways.

What you bring for this position:

• Master's degree in a relevant subject (e.g. bioinformatics, computer science, genetics, evolutionary biology or precision medicine)
• Strong coding skills (e.g. R, python, bash) and a solid understanding of statistics
• Good understanding of molecular biology/genetics, ideally in the field of cancer research
• The following are considered a plus:
  • Experience with next generation sequencing data analysis or other genome-wide assays
  • Experience with machine learning methods in bioinformatics
• Enthusiasm, determination, creativity and scientific curiosity
• Motivation to pursue an ambitious research agenda and to make it your own
• Team player with strong communication skills and a proactive “getting things done'' mentality
• Excellent verbal and written skills in English are required (German is not required)

Does this sound interesting? This is our offer to you:

• A challenging role in a meaningful, inspiring, and international environment
• An outstanding working atmosphere in a young and dynamic team
• Access to state-of-the-art infrastructure
• Flexible working hours, discounted lunch and other great benefits
• Great location in the center of Vienna, a capital of biomedical research in Europe with excellent quality of life
• An attractive salary package according to the Austrian Science Fund FWF (https://www.fwf.ac.at/en/research-funding/personnel-costs/)

Who we are

The St. Anna Children's Cancer Research Institute (St. Anna CCRI) is located in the heart of Vienna, the most livable city in the world and one of the most important sites for biomedical research in Europe. St. Anna CCRI is a multidisciplinary and internationally networked center of excellence whose goal is to contribute to a sustainable improvement in the cure rates of childhood and adolescent cancers through innovative research and development. Due to the close cooperation between clinic and research, St. Anna CCRI offers the ideal environment for cutting-edge research at a high international level and its implementation in clinical practice.

St. Anna CCRI is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, disability, or any other characteristic protected by applicable laws, regulations and ordinances.

Find more information here: https://ccri.at/

Your application

We are looking forward to your application!

The application should contain:

1. Curriculum Vitae
2. Motivation Letter (max. 1 page including answers to the questions: What makes this position attractive to you? What relevant papers interest you the most? What qualifications/experiences make you a good fit? Please provide examples where you demonstrated your skills)
3. Contact details of 2-3 references

The application deadline is the 13.10.2025. Applications will be reviewed on a rolling basis until the position is filled.

In den letzten 20 Jahren ist NETCONOMY von einem Startup zu einem 500-köpfigen Team herangewachsen, welches an 10 Standorten in Europa zusammenarbeitet. Agilität und interdisziplinäre Zusammenarbeit sind Grundpfeiler unserer Arbeitskultur. In einem kreativen Miteinander erschaffen Menschen mit vielfältigen Hintergründen einzigartige digitale Lösungen.

Als Senior Digital Strategy Consultant (f/m/x) bist du Brückenbauer:in zwischen Business und Tech. Du verstehst die Anforderungen unserer Kunden, analysierst Geschäftsmodelle, erkennst Potenziale und entwickelst KPI-getriebene Digitalstrategien sowie neue digitale Geschäftsmodelle für B2B- und B2C-Unternehmen.

• Entwicklung ganzheitlicher Digitalisierungsstrategien und Mitgestaltung innovativer Geschäftsmodelle
• Analyse des digitalen Reifegrads unserer Kund:innen und Ableitung konkreter Handlungsempfehlungen
• Identifikation relevanter Technologietrends und Übersetzung in praxisnahe Anwendungsfälle
• Konzeption und Moderation strategischer Workshops (z. B. Story Mapping, Design Thinking) mit Entscheider:innen und technischen Expert:innen
• Gemeinsame Erarbeitung von Lösungen und Schaffung eines klaren Verständnisses zwischen Fachbereichen und IT
• Unterstützung des Sales-Teams in Presales-Phasen durch deine strategische Beratungskompetenz
• Erstellung von Showcases und Mitwirkung an Demo-Skripten, Präsentationen und Use Cases
• Erkennung von Kundenbedarfen und -problemen und Entwicklung erster Lösungskonzepte auf Basis deiner Erfahrung

Essential Skills

• +5 Jahre Erfahrung im Bereich digitale Strategie, Innovationsberatung oder IT
• Abgeschlossenes Studium (TU/FH), idealerweise mit Fokus auf Wirtschaft & IT, Innovation Management oder Vergleichbares
• Fundiertes Know-how in digitalen Trends, Innovationsprozessen und technologischen Entwicklungen im Web- & Mobile-Bereich
• Fähigkeit, komplexe Technologien schnell zu durchdringen und in kundenrelevante Strategien zu übersetzen
• Leidenschaft für Innovation und Talent, andere dafür zu begeistern
• Professionelles Auftreten, Überzeugungskraft und exzellente Kommunikationsstärke
• Verhandlungssichere Deutsch- und Englischkenntnisse
• Interkulturelle Kompetenz und Reisebereitschaft (ca. 20 %)

Beneficial Skills

• Kenntnisse in Datenanalyse (z. B. GA4 oder Vergleichbares)
• Erfahrung in Business Process Modelling (BPM)
• Methodenkompetenz in Design Thinking, Business Model Canvas oder vergleichbaren Frameworks

Obwohl wir ein zusammengehöriges Unternehmen sind, hat jeder Standort seine eigenen Besonderheiten und Benefits. Hier ein kleiner Einblick, was du erwarten kannst:

• Flexible Working Models: Frühaufsteher oder Nachteule? Dank unserer flexiblen Arbeitsmodelle beginnst du deinen Arbeitstag wann und wo es für dich am besten passt. Wir bieten dir die Möglichkeit, hybrid zu arbeiten – du kannst selbst entscheiden, ob du mehr im Büro oder im Home Office arbeiten möchtest.
• Career Development & Onboarding: Starte deine Reise bei NETCONOMY mit einem strukturierten Onboarding und Mentoring und setze sie mit individuellen Schulungsmöglichkeiten fort. Unser Learning & Development Team hilft dir die beste Lösung für dich zu finden!
• Company Summit: Tausche berufliche und persönliche Erfahrungen auf unserem jährlichen firmeninternen NETCONOMY Summit aus! Ein Highlight des Events ist die lockere Atmosphäre und der Austausch mit dem internationalen Team.
• Social Events: Knüpfe bei unseren Social Events neue Kontakte, wie zum Beispiel bei unseren Pizza Abenden, Wanderungen oder Weihnachtsfeiern, und zelebriere gemeinsam Meilensteine.
• Snacks und Wohlbefinden: Nutze unsere Lunch Benefit und Rabatte in Partnerrestaurants, um dich in den Pausen zu stärken und frische Energie zu tanken.
• Mobility Support: Lass doch mal das Auto stehen! Da wir unsere Verantwortung für die Umwelt ernst nehmen, unterstützen wir deine klimafreundlichen Transportkosten.

Das tatsächliche Gehalt hängt von deinen Qualifikationen und Erfahrungen ab. Uns ist es wichtig, dass wir allen Mitarbeiter:innen ein intern vergleichbares Gehalt bieten. Die zu erwartenden Gehaltsspanne befindet sich zwischen € 65.000 brutto/Jahr und € 75.000 brutto/Jahr.

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

Help build and evolve Trust Vault, Bitpanda's secure crypto custody platform for institutions, banks, and DeFi access. You'll develop multi-chain wallets, work on low-level blockchain transactions, and design distributed systems in AWS. From concept to release, you'll deliver features that power seamless and secure digital asset interactions.

• Build and launch new features and services for Bitpanda's Custody platform, used by leading financial institutions.
• Design and implement high-performance, event-driven backend systems on AWS with a modern microservices architecture.
• Tackle challenges across multi-chain integrations, secure transactions, and large-scale distributed systems.
• Collaborate with a motivated team of senior engineers who value knowledge-sharing, mentorship, and building things the right way.
• Contribute to a product that's not only stable and scalable, but also at the cutting edge of blockchain and DeFi innovation.

• Solid knowledge of TypeScript and hands-on experience building APIs with a focus on clean, maintainable code.
• Familiar with relational or NoSQL databases, API design, websockets, and network communication.
• Comfortable working with event-driven architectures, Node.js, AWS services, serverless (Lambdas), and Infrastructure-as-Code (CDK/Terraform).
• Curious and proactive — you're excited to learn and take ownership of projects in the fast-moving DeFi space.
• Bonus points if you've touched on any of these: message brokers (Kafka, RabbitMQ, EventBridge), smart contracts, running crypto nodes/RPCs, Web3, or GraphQL

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

In den letzten 20 Jahren ist NETCONOMY von einem Startup zu einem 500-köpfigen Team herangewachsen, welches an 10 Standorten in Europa zusammenarbeitet. Agilität und interdisziplinäre Zusammenarbeit sind Grundpfeiler unserer Arbeitskultur. In einem kreativen Miteinander erschaffen Menschen mit vielfältigen Hintergründen einzigartige digitale Lösungen.

Als Agile Delivery Manager spielst du eine entscheidende Rolle bei der erfolgreichen Durchführung unserer Projekte. Mit einer soliden Basis als Scrum Master und fest verankerten agilen Werten bringst du wichtige Führungs- und Organisationsskills mit. Du sorgst dafür, dass Teams gut zusammenarbeiten, die Prozesse reibungslos laufen und die Projekte effizient zum Ziel kommen. Dafür braucht es ein gutes Verständnis agiler Methoden und die Flexibilität, deinen Ansatz je nach Projekt anzupassen.
Dein Aufgabenbereich beinhaltet:

• Aufbau und Pflege eines klaren und effektiven Umfelds für die Zusammenarbeit, durch klare Rollenverteilung, definierte Ereignisse, Artefakte und Kommunikationskanäle
• Sicherstellung der Transparenz, indem alle Beteiligten über Projektfortschritt, Änderungen und Ergebnisse informiert werden. Enge Zusammenarbeit mit den Product Ownern, um Ergebnisse zu definieren, die mit den Geschäftszielen im Einklang stehen
• Anleitung der Teams in agilen Methoden und Grundsätzen zur Förderung der kontinuierlichen Verbesserung der Lieferprozesse
• Identifizierung, Verwaltung und Reduktion von Risiken und Abhängigkeiten, um erfolgreiche Projektergebnisse zu gewährleisten
• Überwachen der Priorisierung von Epics, Fortschrittsverfolgung und Messung der Ergebnisse (KPIs) mit Fokus auf messbaren Geschäftswert
• Aufbau und Unterstützung funktionsübergreifender Teams für eine reibungslose und erfolgreiche Projektabwicklung
• Förderung einer Kultur des Lernens, der Verantwortung und der kontinuierlichen Verbesserung, Förderung von Verbesserungen im Lieferprozess und Berücksichtigung von Feedback

Essential Skills

• 3+ Jahre Erfahrung als Scrum Master und/oder Delivery Manager mit nachweislicher Erfolgsbilanz bei der Durchführung komplexer Projekte
• Fachkenntnisse in agilen Methoden wie Scrum und Kanban
• Führungs-, Organisations- und Planungsfähigkeiten mit dem Schwerpunkt auf kontinuierlicher Verbesserung und dem Menschen im Vordergrund
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten zum Aufbau und zur Pflege enger Kundenbeziehungen
• Problemlösungs- und Zeitmanagementfähigkeiten, insbesondere bei der Beseitigung von Hindernissen zur Steigerung des Geschäftswerts
• Kenntnisse im Umgang mit Tools wie Jira, Confluence oder ähnlichen Projektmanagement-Plattformen
• Reisebereitschaft entsprechend dem Projektbedarf (10-20%)

Beneficial Skills

• Zertifizierung in Scrum (CSM oder PSM) oder agilen Methoden ist ein Plus
• Fließende Deutschkenntnisse sind von Vorteil

Obwohl wir ein zusammengehöriges Unternehmen sind, hat jeder Standort seine eigenen Besonderheiten und Benefits. Hier ein kleiner Einblick, was du erwarten kannst:

• Flexible Working Models: Frühaufsteher oder Nachteule? Dank unserer flexiblen Arbeitsmodelle beginnst du deinen Arbeitstag wann und wo es für dich am besten passt. Wir bieten dir die Möglichkeit, hybrid zu arbeiten – du kannst selbst entscheiden, ob du mehr im Büro oder im Home Office arbeiten möchtest.
• Career Development & Onboarding: Starte deine Reise bei NETCONOMY mit einem strukturierten Onboarding und Mentoring und setze sie mit individuellen Schulungsmöglichkeiten fort. Unser Learning & Development Team hilft dir die beste Lösung für dich zu finden!
• Company Summit: Tausche berufliche und persönliche Erfahrungen auf unserem jährlichen firmeninternen NETCONOMY Summit aus! Ein Highlight des Events ist die lockere Atmosphäre und der Austausch mit dem internationalen Team.
• Social Events: Knüpfe bei unseren Social Events neue Kontakte, wie zum Beispiel bei unseren Pizza Abenden, Wanderungen oder Weihnachtsfeiern, und feiere gemeinsam Meilensteine.
• Snacks und Wohlbefinden: Nutze unsere Lunch Benefit und Rabatte in Partnerrestaurants, um dich in den Pausen zu stärken und frische Energie zu tanken.
• Mobility Support: Lass doch mal das Auto stehen! Da wir unsere Verantwortung für die Umwelt ernst nehmen, unterstützen wir deine klimafreundlichen Transportkosten.

Das tatsächliche Gehalt hängt von deinen Qualifikationen und Erfahrungen ab. Uns ist es wichtig, dass wir allen Mitarbeiter:innen ein intern vergleichbares Gehalt bieten. Aus rechtlichen Gründen geben wir das jährliche Mindestgehalt für eine Vollzeitbeschäftigung gemäß dem aktuellen IT-Kollektivvertrags an, welches für diese Position € 53.802 brutto/Jahr beträgt.

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

As a Senior SEO Specialist, you will use a performance-first approach to develop and implement content strategies that increase the company's organic traffic and conversions throughout the relevant content ecosystem.

• Own the SEO content strategy, identify high impact areas with both short- and long-term growth opportunities, collaborate with multiple teams on the definition and refinement of relevant roadmaps in content, video (YouTube), tech and design areas to reach Bitpanda's organic growth goals.
• Establish a process of launching SEO projects cross-functionally, keeping track of the progress and performance for the identified/assigned projects, owning execution of the identified/assigned projects.
• Identify innovative areas to build trust, authority and expertise in a highly ambitious financial sector and create and deliver competitive insights and strategies to facilitate growth.
• Collaborate with product, design and copy-writing teams around the best set-up of SEO content across various properties of Bitpanda.
• Manage external agencies, ensure effective execution and deliverables on their side.

• 4+ years of experience in SEO, ideally in managing and executing large-scale SEO projects;
• Proficiency and deep understanding of search engine algorithms, ranking methods and popular SEO specific tools like Screaming Frog, Semrush, Ahrefs, Google Search Console;
• Excellent data and analysis skills, strong knowledge of data management tools such as Google Analytics, Google Data Studio, Google Sheets, and Excel;
• Highly collaborative skills and team-player who values transparency and can execute and thrive in a fast-paced environment;
• Experienced project manager with the ability to balance multiple priorities and meet deadlines as well as being a strong decision-maker with the ability to drive execution cross-functionally when priorities change or are ambiguous;

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

As a Payment & Risk Operations Associate at Bitpanda, your mission is to conduct pre-execution transaction monitoring to prevent exposure to financial crime and system abuse, applying first-principles reasoning to assess unusual activity by using evidence and data to balance risk and impact in a way that serves both the company and the user.

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Provide input to enhance operational systems and workflows where needed.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.
• Assist senior team members by compiling relevant information and context on emerging fraud trends.

• Passionate about fraud prevention, proactive intervention methods, and hungry to make an impact.
• Take a practical, outcome-focused approach — prioritising efficient, well-reasoned solutions over unnecessary escalation or procedural overhead.
• Relevant experience in fraud prevention, ideally in a cryptocurrency/Fintech company.
• Thrive in an ever-changing environment where you enjoy working on various projects with multiple stakeholders and are adaptable to different work volumes.
• Willing to work a fixed schedule consisting of either evening shifts (3:30 PM–12:00 AM) and weekends as required.
• Having the ability to conduct blockchain investigations is a plus.

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

Join Bitpanda as an Anti-Financial Crime Compliance Specialist and be part of our innovative team breaking down barriers to personal finance ensuring a secure and trustworthy financial ecosystem. Your role will be pivotal in supporting the governance of our AFC Compliance program and for the development of trustworthy business relationships with other financial institutions, fintechs, and crypto asset providers, while making a meaningful impact in preventing financial crime.

• Case Investigations & Transaction Monitoring: Conduct in-depth investigations into suspicious transactions and high-risk client behavior, ensuring alignment with internal policies and regulatory obligations. Collaborate with the AML Officer to manage cases effectively, including documentation, escalation, and timely follow-up.
• Perform CDD/EDD Reviews: Perform Customer Due Diligence and Enhanced Due Diligence measures for high-risk clients, including PEP and sanctions screening, as well as verification of the source of funds. Analyse financial documents, transaction patterns, and contextual data to assess legitimacy and identify potential red flags. Ensure all assessments are risk-based, well-documented, and compliant with regulatory standards.
• Escalation Handling: Act as a key contact for escalated AFC-related cases from first-line teams and other internal stakeholders. Evaluate escalations critically, ensure appropriate resolution paths, and provide subject-matter guidance to ensure compliance and consistency in decision-making.
• Policy Execution & Quality Controls: Support the implementation of AML/CFT policies and procedures across investigative processes. Conduct quality control checks on case handling and CDD/EDD documentation, identify process gaps, and recommend improvements to enhance investigative quality and operational efficiency.
• Cross-Functional Collaboration: Work closely with Legal, Risk Management, Operations, and Product to ensure a coordinated and consistent approach to financial crime investigations. Communicate effectively with senior stakeholders by delivering concise updates, presenting case findings, and highlighting emerging risk patterns.

• Educational & Legal Acumen: You hold a degree in Law, Finance, Economics, or a related field, ideally with a strong legal or regulatory background. This enables you to confidently interpret complex AML/CFT frameworks and apply them effectively in investigative and case-based contexts.
• Investigative Compliance Expertise: You bring hands-on experience in AML compliance, ideally within the crypto, banking, or fintech sectors. You have a sound understanding of relevant regulations (e.g., FM-GwG) and know how to apply CDD/EDD measures in practice, particularly in transaction monitoring, case investigations, and source of funds verification.
• Language Proficiency: You have excellent verbal and written communication skills in English. Additional fluency in German, Arabic, or another European language (e.g., French, Italian, Spanish) is a strong asset, especially when handling cross-border cases or liaising with diverse stakeholders.
• Analytical & Research Skills: You are detail-oriented and have a strong analytical mindset that allows you to assess complex cases with accuracy and consistency. You enjoy deep-diving into customer profiles, transaction patterns, and financial documentation, and are confident researching applicable laws, guidance, or regulatory updates to support your decisions.
• Organisational Strength & Accountability: You are structured, self-driven, and capable of managing multiple investigations simultaneously without compromising on quality. You thrive in a fast-paced environment, contribute to team outcomes, and reliably meet deadlines - even when priorities shift.

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

As a Localized Concierge Call Customer Care Associate, you will provide high-quality, phone-based customer care for a specific market. In this role, you will handle customer inquiries with professionalism and care, ensuring every interaction builds trust and loyalty, and contribute to the growth and success of localized customer care operations.

• Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty.
• Align daily with your manager and collaborate to achieve company and team targets through strategic planning, strong communication, and consistent focus on performance metrics.
• Dive deep into user feedback to identify critical product and feature requests, working closely with internal teams to share actionable insights and improve the customer experience.
• Continuously strive to identify opportunities to improve Bitpanda's support processes, contributing to overall excellence in customer care.
• Build strong relationships with other departments, fostering collaboration to increase customer satisfaction and Net Promoter Scores (NPS).

• Proven experience within Customer Care or Sales providing support to clients via phone or video calls.
• Excellent verbal and written communication skills in German (C2 level or equivalent) and English (B2 level or higher); additional languages are a plus.
• A passion for crypto, investing, and an interest in global financial markets or fintech domains is advantageous but optional.
• Flexible and adaptable to thrive in a dynamic, fast-paced environment; willing to work in shift patterns, including evenings and weekends, as needed.
• Experience with Customer Care systems, such as Zendesk, is desirable but optional.

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

As a Payment & Risk Operations Specialist at Bitpanda, your mission is to conduct pre-execution transaction monitoring to prevent exposure to financial crime and system abuse, applying first-principles reasoning to assess unusual activity by using evidence and data to balance risk and impact in a way that serves both the company and the user.

• Assess suspicious activity in fiat and crypto transactions; determine and take ownership of appropriate mitigation strategies.
• Analyze blockchain data to inform risk decisions with actionable insights.
• Provide direct customer support via email and live chat, ensuring clear and professional communication.
• Collaborate with internal teams on escalated cases, ensuring SLA adherence and contributing to operational improvements.
• Support senior team members by compiling insights on emerging fraud trends and assisting with relevant reporting.

• Demonstrate a strong commitment to fraud prevention through proactive, impact-driven intervention methods.
• Apply practical, well-reasoned problem-solving grounded in data and logic, with a focus on efficiency and meaningful outcomes.
• Communicate effectively, operate with sound judgment, and base decisions on evidence rather than personal bias or assumption.
• Adapt easily to shifting priorities and maintain a continuous learning mindset to close knowledge gaps.
• Bring relevant fraud prevention experience (ideally in crypto/Fintech); blockchain investigation and SQL skills are a plus.
• Willing to work a fixed schedule consisting of either evening shifts (3:30 PM–12:00 AM) and weekends as required.

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your Mission

As a Senior Tech Talent Partner, you'll attract top-tier tech talent for the Vienna market. You'll join a collaborative Talent Acquisition team responsible for managing end-to-end recruitment across our entire Tech & Product organization. In this role, you'll work closely with hiring managers to deeply understand team needs, drive strategic hiring processes, and ensure an exceptional candidate experience from first touch to offer.

• Own end-to-end hiring for roles across Tech and Product, primarily for roles in our Vienna HQ, including executing tailored sourcing strategies
• Leveraging your extensive candidate network and utilising various recruitment channels, including job boards, social media, industry events and referrals, to identify and attract top talent.
• Ensure a seamless candidate experience from initial contact to final offer, maintaining transparency, open communication, and a positive journey for the candidate.
• Partner with stakeholders to align on goals, ensure interview readiness and engagement, and regularly track and report hiring progress to leadership.

• Strategic and data-driven tech & product recruiter with a background owning the full candidate experience from strategic intake meetings and sourcing to hiring.
• Great network and deep understanding of the Austrian Tech & Product market, especially within that specific talent landscape.
• Strong stakeholder manager with excellent influencing, communication, and presentation skills in English. German would be a plus.
• Comfortable working in fast-paced, high-growth, and international environments.

• Hybrid-working model with 25-Work From Anywhere days*
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs shaped by our Time & Flexibility policies*
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).